Last Updated: October 2025
At DigitalProductsGallery.com, we want you to be completely satisfied with your purchase. While our products are digital downloads, we understand that issues can happen — that’s why we offer a 15-day refund policy.
You are eligible to request a refund within 15 days of your purchase if:
You accidentally purchased the wrong product.
You are unable to download or access the files after purchase.
The product files are corrupted, incomplete, or do not match the description.
To be eligible, please contact us within 15 days of your purchase and provide your order details and a short explanation of the issue.
Simply email us at 📧 mail@digitalproductsgallery.com with the following details:
Your full name
Order number
Email address used for the purchase
Reason for the refund request
Our support team will review your request and respond within 2–3 business days.
Refunds will not be issued in the following cases:
You changed your mind after purchasing.
You downloaded the files successfully but no longer need them.
The product was used in a project, and you want a refund afterward.
The issue arises from lack of compatible software or technical skill.
Since our products are digital files, once downloaded, they cannot be “returned.” However, we’re always happy to assist in resolving any issues you face with your files.
If your refund is approved, it will be processed back to your original payment method.
Please allow 5–7 business days for the amount to reflect in your account, depending on your bank or payment provider.
If you experience any download issues, file corruption, or other technical problems, please contact us first — we’ll gladly help you fix the issue or replace the files.
📧 mail@digitalproductsgallery.com
We value your trust and want you to have the best experience with our digital products.